A.M. Best
Looking to learn about Infinity Insurance? We’ve got you covered. Keep reading to find out about Infinity's pros and cons, discounts, customer reviews, and how they stack up against other insurers. Plus, we can help you compare car insurance quotes from top carriers like Infinity Insurance.
Comparing quotes is the best way to get the lowest rates from top insurers like Infinity Auto Insurance. QuoteWizard is an independent company that helps you find the right policy at your best rate.
Year | Total Complaints | Percent Change |
---|---|---|
2016 | 85 | -62% |
2015 | 226 | |
2014 | 124 | +39% |
2013 | 89 | -- |
Source: National Association of Insurance Commissioners |
Overall Purchase Experience | |
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Policy Offerings | |
Pricing | |
Local Agent | |
Call Center Representative | |
Insurer Website |
Overall Satisfaction | ||
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First Notice of Loss | ||
Service Interaction | ||
Appraisal | ||
Repair Process | ||
Rental Car Experience | ||
Settlement | ||
Source: J.D. Power |
This is is a special offer that grants you access to 24/7 nationwide roadside assistance. If you’re out of gas, locked out, have a flat tire or dead battery, you're covered. DriverClub will make sure you get back on the road. Membership is free, but you pay for assistance as needed.
The DriverClub is a free service. It uses a nationwide network of service providers to get you roadside service at pre-negotiated low rates. While you still pay for roadside assistance, DriverClub gets you access to approved providers.
Call the hotline at 1-800-367-3836 if you have a non-accident disablement.
Infinity Mobile app lets you manage your auto insurance policy on the go. With the app, you can easily make payments, view and track your claims, find repair shops, and view your insurance ID cards. Download the Infinity mobile app for iPhone or Android.
Infinity Insurance was founded in 1955 in Anniston, Alabama. At the time, it was known as the Dixie Insurance Company. Fast forward to 1991, and Pennsylvania Company buys the Infinity Group. It was not until 2002 that the company’s named officially changed to Infinity Property and Casualty Corporation, when the American Financial Group transfers all common stock of Infinity and its sister companies. In 2003, the company officially went into public offering on NASDAQ.
Once you file a claim, you’ll be assigned an Infinity Claims rep to handle the rest of the process. The rep may be assisted by an appraiser as well. You’ll be assigned a claim number to help keep track of your current and any future claims.
Claims Site
Customer Service Site
Mailing Address:
Infinity Insurance
2201 4th Avenue North
Birmingham, AL 35203
Customer Service Phone Number: 1-800-782-1020