Last updated and effective: August 18, 2020
Notice to California Residents
GLBA Consumer Privacy Disclosure
You are visiting a website owned and operated by LendingTree, LLC. LendingTree, LLC and its subsidiaries (collectively, "LendingTree", "us", "we", or "our") are committed to maintaining your confidence and trust as it relates to the privacy and usage of your information. Please read below and learn how we collect, protect, share, and use your information as part of our technology platforms, and all of our products and services.
This privacy policy applies to www.lendingtree.com and all websites owned and operated by LendingTree on which this privacy policy is displayed (such websites referred to hereafter as the "Website(s)" or "Site(s)", whether individually or collectively) as well as LendingTree affiliates.
LendingTree’s commercial loan Websites are designed for businesses and are not intended for individuals’ personal, family or household use. Accordingly, we treat all personal information collected for commercial loan products, including information about any visitors to our website, as pertaining to individuals acting as business representatives, rather than in their personal capacity.
We may use collected information to:
The appropriate method(s) for accessing your information, if any, will depend on which Site or services you have used. Depending on the respective Site or service, you may have the ability to view or edit some of your information online using the respective Site or service’s interface. If you have submitted a loan request through us, you can update your information by contacting our Customer Care Department at customercare@lendingtree.com. Our address is 11115 Rushmore Drive, Charlotte, NC 28277.
We maintain physical, electronic, and procedural measures designed to safeguard your information from unauthorized access and disclosure. No system can be completely secure. Therefore, although we take steps to secure your information, we cannot guarantee that your information, searches, or other communication will always remain secure.
LendingTree has the discretion to update this privacy policy at any time. When we do, we will revise the date at the top of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
The Site is designed to provide services in the United States and is governed by the laws of the United States. We make no representation that the Site is governed by or operated in accordance with the laws of any other nation.
This Website and App are not intended for individuals under 18 years of age, and we do not knowingly collect personal information from individuals under 18. If we learn we have collected or received personal information from a person under 18 without verification of parental consent, we will delete the information. If you believe we might have any information from or about a person under 18; please contact us at 1 (800) 555-8733.
Our LendingTree chat bot is enabled by Microsoft Bot Framework. The Microsoft Bot Framework is a set of web-services that enable intelligent services and connections using conversation channels you authorize. As a service provider, Microsoft will transmit content you provide to our bot/service in order to enable the service. For more information about Microsoft privacy policies please see their privacy statement here: http://go.microsoft.com/fwlink/?LinkId=521839. In addition, your interactions with this bot/service are also subject to the conversational channel’s applicable terms of use, privacy and data collection policies. To report abuse when using a bot that uses the Microsoft Bot Framework, please visit the Microsoft Bot Framework website at https://www.botframework.com and use the “Report Abuse” link in the menu to contact Microsoft.
Like many companies online, we use services provided by Google, Facebook and other companies that use tracking technology. These services rely on tracking technologies – such as cookies and web beacons – to collect directly from your device information about your browsing activities, your interactions with websites, and the device you are using to connect to the Internet. There are a number of ways to opt out of having your online activity and device data collected through these services, which we have summarized below:
Blocking cookies in your browser. Most browsers let you remove or reject cookies, including cookies used for interest-based advertising. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org.
Blocking advertising ID use in your mobile settings. Your mobile device settings may provide functionality to limit use of the advertising ID associated with your mobile device for interest-based advertising purposes.
Using privacy plug-ins or browsers. You can block our websites from setting cookies used for interest-based ads by using a browser with privacy features, like Brave, or installing browser plugins like Privacy Badger, Ghostery or uBlock Origin, and configuring them to block third party cookies/trackers.
Platform opt-outs. The following advertising partners offer opt-out features that let you opt-out of use of your information for interest-based advertising:
Advertising industry opt-out tools. You can also use these opt-out options to limit use of your information for interest-based advertising by participating companies:
Note that because these opt-out mechanisms are specific to the device or browser on which they are exercised, you will need to opt out on every browser and device that you use.
If you have any questions about this privacy policy, the practices of any LendingTree Business, or your dealings with a LendingTree Business, please contact us at:
Compliance Officer
LendingTree, LLC
11115 Rushmore Drive
Charlotte, NC 28277
or
We are required by the California Consumer Privacy Act of 2018 (“CCPA”) to provide this CCPA Notice to California residents to explain how we collect, use and share their personal Information, and the rights and choices we offer California residents regarding our handling of their personal information.
This CCPA Notice, including the description of our Privacy Practices and your Privacy Rights apply only to California residents whose interactions with us are limited to:
This CCPA Notice does not apply to the personal information we collect, use or disclose about:
We do not sell personal information. As we explain in our Privacy Policy :
We use cookies and other tracking technologies to analyze website traffic and facilitate advertising. If you would like to learn how you may opt out of our (and our third party advertising partners’) use of cookies and other tracking technologies, please review the instructions provided in the Online Tracking Opt-out Guide.
Through our services – for example, by opening an account or initiating an application for financial product or services – you direct us to disclose your information to companies that provide the services in which you are interested.
Here is a description of our relevant privacy practices:
| How you interact with us | Personal information collection | CCPA-defined categories | Sources of personal information | Purposes for which we may collect and use the personal information | Sharing |
|---|---|---|---|---|---|
|
Sign up for email alerts Interact with our blogs Establish an account |
Name or alias Email address |
Identifiers Online Identifiers |
You |
Operations Communications Research and development Marketing |
Shared with service providers Made public at your direction |
|
Visit our websites Receive and respond to marketing emails |
Device data Online activity data Information derived from device data and online activity data |
Identifiers Inferences Internet or Network Information Online Identifiers |
Automatic collection |
Operations Communications Marketing Advertising Research and development |
Collected directly by or shared with our service providers Collected directly by advertising partners |
|
Apply for our open positions on our website |
Contact information Professional credentials and skills Educational and work history Other resume data you provide Diversity information you voluntarily provide Disability information where necessary |
Identifiers Online identifiers Education information Professional or employment information Protected classification characteristics |
You References Background check and/or drug testing companies Employment agencies or recruiters |
Facilitate recruitment activities Process employment applications Monitoring recruitment statistics |
Shared with service providers Collected directly by or shared with background check and drug testing companies |
Please note that we may also disclose all personal information as described in Who Do We Share Your Information With? section of the Privacy Policy.
The CCPA grants individuals the following rights:
Please note that the CCPA limits these rights by, for example, prohibiting us from providing certain sensitive information in response to an access request and limiting the circumstances in which we must comply with a deletion request. We will also respond to requests for information and access only to the extent we are able to associate with a reasonable effort the information we maintain with the identifying details you provide in your request. If we deny your request, we will communicate our decision to you.
You are entitled to exercise the rights described above free from discrimination.
To request access to or deletion of personal information:
Call 1-888-272-1355
Email privacy@lendingtree.com
Identity verification. The CCPA requires us to verify the identity of the individual submitting a request to access or delete personal information before providing a substantive response to the request. We will ask you to verify your identity when you submit a request.
Authorized agents. California residents can empower an “authorized agent” to submit requests on their behalf. We will require the authorized agent to have a written authorization confirming that authority.