J.D. Power ratings by region (out of 1000)
- California: N/A
- Central: N/A
- Florida: N/A
- Mid-Atlantic: N/A
- New England: N/A
- New York: N/A
- North Central: 839 — among the best
- Northwest: N/A
- Southeast: N/A
- Southwest: N/A
- Texas: N/A
Looking to learn about Country Financial Insurance? We’ve got you covered. Keep reading to find out about Country Financial's pros and cons, discounts, customer reviews, and how they stack up against other insurers. Plus, we can help you compare car insurance quotes from top carriers like Country Financial.
Comparing quotes is the best way to get the lowest rates from top insurers like Country Financial Auto Insurance. QuoteWizard is an independent company that helps you find the right policy at your best rate.
| Year | Total Complaints | Percent Change |
|---|---|---|
| 2016 | 4 | +100% |
| 2015 | 2 | |
| 2014 | 2 | -50% |
| 2013 | 4 | -- |
| Source: National Association of Insurance Commissioners | ||
| Overall Purchase Experience | |
|---|---|
| Policy Offerings | |
| Pricing | |
| Local Agent | |
| Call Center Representative | |
| Insurer Website |
| Overall Satisfaction | Average | |
|---|---|---|
| First Notice of Loss | Average | |
| Service Interaction | Above average | |
| Appraisal | Average | |
| Repair Process | Average | |
| Rental Car Experience | Average | |
| Settlement | Below average | |
| Source: J.D. Power | ||
COUNTRY Road Service coverage on your policy will cover up to $100 for a tow to the nearest service center. Also, pay up to $100 for locksmith services and gas delivery.
For towing or other roadside services, you can call 866-COUNTRY (866-268-6879) 24 hours a day, 7 days a week.
Snap N Send by Country Financial is an app that lets you record your Vehicle Identification Number (VIN) and take photos of the damages to your vehicle. You can then send the photos to Country Financial and get a repair estimate within minutes. Download the Snap N Send app here.
Country Financial Country Financial opened its doors in 1925. At that time it was called Country Mutual Insurance Company. At first, it sold just fire and lightning insurance. In 1926, the company added crop, hail, and farm equipment insurance to its policies. The reason being that most of its customers had livelihoods in agriculture or farming. In 1927, it added auto insurance.
The company’s name finally changed to what it is today, Country Financial, in 2008. The name change provided the company with a clearer vision to “be the best provider of financial security in America.”
Today, Country Financial continues to serve customers in both rural and urban settings nationwide.
File a claim with Country Financial.
When you file a claim with Country Financial, it’ll be assigned to a claim representative. The rep will call you to further discuss the details and damages of your incident. From there, your claim will be reviewed and assessed to figure out what will be covered under your insurance policy. Finally, your claim is resolved and closed.
Claims Site
Customer Service Site
Mailing Address:
COUNTRY Financial
1701 N Towanda Ave
Bloomington, IL 61701-2057
Customer Service Number: 866-COUNTRY (866-268-6879)